Shop Policy & Shipping Return

My production times for most of my products are below :
 

Turnaround time on crochet items is working on business days. Saturday and Sunday, not counting.

( September - December operating Mon-Sat and day-off on Sunday only)
1. Products made to order, crochet, or another in short order process time to ship in 1-3 business days.

( If large order, please allow the processing time to 3-5 business days ) 
2. Thread and supplies ready to ship in 1-2 business days.

Domestic shipping :

Every item shipping by weight. The shipping cost will be an extra charge when you order over 1 lb.
"USA" Get FREE standard shipping when you order over $49.00.

 

SHIPPING SERVICE: 
First-class mail 2-5 business days. 
Priority mail 1-3 business days.

International Shipping :
 

For international orders, I use First Class International. Shipping fees, duties, and taxes are the responsibility of the buyer. Please allow 4-6 weeks for international orders.

 Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Very Important :

Because I have to rely on the Postal Service, I can NOT guarantee arrival dates. I have no control over the shipping process and any delays that might occur once the package has left my hands. 

I cannot be held responsible for any items LOST during the shipping process once the USPS scans them since the seller does not control the shipping. (If you want to ship with insurance, please contact me)

Return Policy :

Contact me in: 3 days of delivery.
 
Ship items back within: 7 days of delivery.

Please contact me within 1-2 days if you want to cancel the order.
 
Contact me if you have any problems with your order.

Conditions of return:

Buyers are responsible for return shipping costs. If the item it's not returned to the original, the buyer is responsible for any loss in value.

Last update 9/30/2020